Job Description

Job Opportunity At Phelps Health

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we're committed to taking our team to the top. If you're ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The Surgery Scheduler provides support to the ENT clinic. The Scheduler is responsible for scheduling surgery cases, maintaining department communications, and preparing patient charges.

Essential Duties And Responsibilities

• Schedules procedures with correct date, time, surgeon, procedure, anesthesia and pre-operative interview.
• Gives scheduling instructions to physicians' office personnel courteously and accurately.
• Schedules appropriate number of surgical cases per day.
• Schedules correct procedures in designated operating rooms.
• Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Screens and prioritizes calls, directing them to the most appropriate party.
• Looks for improvements continuously. Is attentive to detail and accuracy, is committed to excellence.
• Obtains pre-authorization/pre-certification along with eligibility and benefits of each procedure schedule. Communicates this with the Phelps Health Medical Group Business office and involved hospital departments.
• Enters appropriate orders into the EMR system at providers instruction.
• Provides support in the clinic setting and rooms patients to complete the intake process.
• Educates patient in regards to pre-operative procedure to include but not limited to pre-surgical clearance, lab, imaging, etc.

Education

An accredited surgical technologist program, practical nursing program, and/or medical assistant program required.

Work Experience

Minimum of one year of experience in an appointment scheduling position, preferably in a medical setting required.

Certification/License

Licensed Practical Nurse, CST/CFA, and/or certified medical assistant. Must hold a valid license/certificate and be in good standing. American Heart Association Basic Life Support required.

Mental/Physical Requirements

Applicant must be flexible and organized, with good attention to detail, ability to multitask and a team player. Close mental and visual attention required for sustained periods of time to complete variable activities. 85% of time is sedentary. Must be able to lift and/or carry up to 10 lbs.

Working Conditions

Works in air-conditioned environment with moderate noise level.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.

Phelps Health

Job Tags

Work experience placement, Work at office, Flexible hours,

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